Experience the epitome of organisation and elegance, crafted with quality and good design at its core. Our shoe racks seemlessly blends function and style, making it a perfect fit for any room in any home.
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AVAILABLE RACKS
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About SHOERACK
At SHOERACK, we are passionate about providing unique and practical shoe rugs that blend convenience and style. Our collection is designed to cater to individuals seeking innovative solutions for their footwear storage and comfort needs.
Our focus is to offer a wide range of shoe racks that not only enhance the aesthetics of your space but also provide functional benefits. We strive to deliver quality products that exceed customer expectations.
RETURN POLICY
Thank you for shopping at SHOERACK! We want you to be completely satisfied with your purchase, but we understand that sometimes things just don’t work out. Please review our return policy below:
1. Eligibility for Returns
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We accept returns within 30 days from the date of purchase.
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To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
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We do not accept returns on final sale items, including clearance products and personalized items.
2. How to Return Your Items
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To initiate a return, please contact us at onlinedigitaledge@gmail.com with your order number and details about the item you'd like to return.
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Once your return request is processed, we will provide you with return instructions and a return shipping label (if applicable).
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Please pack the item securely and include the original packing slip in your return package.
3. Return Shipping Costs
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Domestic Returns: If the return is due to a defect or error on our part, we will cover the return shipping cost.
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Change of Mind or Sizing Issues: If you are returning an item for any reason other than a defect or mistake, you will be responsible for the return shipping costs.
4. Refunds
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Once we receive your return, we will inspect the item and process your refund within 7-10 business days.
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Refunds will be issued to the original payment method used for the purchase.
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Please note that shipping fees are non-refundable.
5. Exchanges
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We currently do not offer direct exchanges. If you'd like a different item, please return the original product and place a new order.
6. Damaged or Defective Items
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If you receive a damaged or defective item, please contact us immediately at onlinedigitaledge@gmail.com with a photo of the damage, and we will arrange for a replacement or refund.
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Claims for damaged or defective items must be made within 7 days of receipt.
7. Non-Returnable Items
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We do not accept returns for opened or used racks unless they are defective.
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Personalized or custom-made racks are non-returnable.
Thank you for understanding. If you have any questions or need further assistance, feel free to contact us at onlinedigitaledge@gmail.com. We're here to help!